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Founded in 2015, Sandbox is a boutique human-centred design agency.
Government benefits play a central role in retirement for a significant proportion of Australians. Yet many struggle to navigate the complexity of the Age Pension; leading them to apply late, make costly mistakes or give up entirely. Aware Super wanted to design a new service that would position the fund as a trusted guide through the process.
Government benefits play a central role in retirement for a significant proportion of Australians. Yet many struggle to navigate the complexity of the Age Pension; leading them to apply late, make costly mistakes or give up entirely. Aware Super wanted to design a new service that would position the fund as a trusted guide through the process.
As demand for environmental data grows and the ecosystem around it becomes more complex, data platforms must evolve to stay relevant. Through ecosystem mapping and consultation with market players, we identified where SEED, the state's environmental open data platform, provides the most value and developed a new partnership framework that positions SEED as foundational data infrastructure, rather than just another publishing portal.
As demand for environmental data grows and the ecosystem around it becomes more complex, data platforms must evolve to stay relevant. Through ecosystem mapping and consultation with market players, we identified where SEED, the state's environmental open data platform, provides the most value and developed a new partnership framework that positions SEED as foundational data infrastructure, rather than just another publishing portal.
UNSW had developed a predictive model that could identify struggling students early. But a predictive signal is not a service. The challenge was to design how the AI model should interpret risk, intervene with students and coordinate a complex network of university services so struggling students get support earlier. By translating frontline human expertise into the operating logic of the AI platform and designing purpose-built user experiences, Sandbox helped UNSW build an internationally recognised service that has reduced student failure rates at institutional scale.
UNSW had developed a predictive model that could identify struggling students early. But a predictive signal is not a service. The challenge was to design how the AI model should interpret risk, intervene with students and coordinate a complex network of university services so struggling students get support earlier. By translating frontline human expertise into the operating logic of the AI platform and designing purpose-built user experiences, Sandbox helped UNSW build an internationally recognised service that has reduced student failure rates at institutional scale.
Regulation and technology are rapidly reshaping the merchant payments landscape. Facing growing competition from agile fintechs, Westpac needed to reinvent its proposition for business and institutional customers in order to achieve it's ambitious revenue targets.
Regulation and technology are rapidly reshaping the merchant payments landscape. Facing growing competition from agile fintechs, Westpac needed to reinvent its proposition for business and institutional customers in order to achieve it's ambitious revenue targets.
Fragmentation across Government digital services means that the experience of citizens interacting with Government online is often inconsistent. For businesses, identity verification and authentication across the range of Government services is a particular pain point that discourages many from doing more business with Government online.
Fragmentation across Government digital services means that the experience of citizens interacting with Government online is often inconsistent. For businesses, identity verification and authentication across the range of Government services is a particular pain point that discourages many from doing more business with Government online.
Rapid technological and social change is creating both opportunities and challenges for educators globally. TAFE NSW's Connected Learning Centres are new digitally enabled classrooms in regional areas where students attend classes often facilitated remotely by teachers. The new delivery model presents unique logistical challenges that can be unexpected for teachers accustomed to traditional classroom teaching.
Rapid technological and social change is creating both opportunities and challenges for educators globally. TAFE NSW's Connected Learning Centres are new digitally enabled classrooms in regional areas where students attend classes often facilitated remotely by teachers. The new delivery model presents unique logistical challenges that can be unexpected for teachers accustomed to traditional classroom teaching.
Policy makers rely on large quantities of environmental data to understand and respond to environmental change. One way to gather this crucial information is from community volunteers who record observations of plants, animals or environments.
Policy makers rely on large quantities of environmental data to understand and respond to environmental change. One way to gather this crucial information is from community volunteers who record observations of plants, animals or environments.
We help organisations focus on the ideas that matter, invest with confidence and deliver with clarity.
From award-winning AI services in education to shaping the future of payments for one of Australia's largest banks, our work creates measurable impact for organisations and the people they serve.
UNSW had developed a predictive model that could identify struggling students early. But a predictive signal is not a service. The challenge was to design how the AI model should interpret risk, intervene with students and coordinate a complex network of university services so struggling students get support earlier. By translating frontline human expertise into the operating logic of the AI platform and designing purpose-built user experiences, Sandbox helped UNSW build an internationally recognised service that has reduced student failure rates at institutional scale.
UNSW had developed a predictive model that could identify struggling students early. But a predictive signal is not a service. The challenge was to design how the AI model should interpret risk, intervene with students and coordinate a complex network of university services so struggling students get support earlier. By translating frontline human expertise into the operating logic of the AI platform and designing purpose-built user experiences, Sandbox helped UNSW build an internationally recognised service that has reduced student failure rates at institutional scale.
The Smith Family helps children and young people overcome educational inequality caused by poverty, which today affects as many as 1.2 million Australians. They wanted to use service blueprinting as a foundation for analysing opportunities to scale their impact through digitisation.
The Smith Family helps children and young people overcome educational inequality caused by poverty, which today affects as many as 1.2 million Australians. They wanted to use service blueprinting as a foundation for analysing opportunities to scale their impact through digitisation.
As the most significant cultural investment in Sydney since the Opera House, the Powerhouse Parramatta aims to deliver on an ambitious vision for the museum experience. To gain clarity on the target state and the program of work required to realise it, Sandbox helped the Powerhouse articulate future state experiences across offerings for public visitors, professional residents and an on-site overnight school student program.
As the most significant cultural investment in Sydney since the Opera House, the Powerhouse Parramatta aims to deliver on an ambitious vision for the museum experience. To gain clarity on the target state and the program of work required to realise it, Sandbox helped the Powerhouse articulate future state experiences across offerings for public visitors, professional residents and an on-site overnight school student program.
As corporate sustainability ambitions mature, organisations are looking beyond carbon emission reduction and beginning to consider better ways to manage biodiversity loss. To support this trend, the NSW Department of Planning & Environment wanted to understand both the evolving needs of corporations in this space and the role they should play in encouraging nature-based investment in NSW.
As corporate sustainability ambitions mature, organisations are looking beyond carbon emission reduction and beginning to consider better ways to manage biodiversity loss. To support this trend, the NSW Department of Planning & Environment wanted to understand both the evolving needs of corporations in this space and the role they should play in encouraging nature-based investment in NSW.
As demand for environmental data grows and the ecosystem around it becomes more complex, data platforms must evolve to stay relevant. Through ecosystem mapping and consultation with market players, we identified where SEED, the state's environmental open data platform, provides the most value and developed a new partnership framework that positions SEED as foundational data infrastructure, rather than just another publishing portal.
As demand for environmental data grows and the ecosystem around it becomes more complex, data platforms must evolve to stay relevant. Through ecosystem mapping and consultation with market players, we identified where SEED, the state's environmental open data platform, provides the most value and developed a new partnership framework that positions SEED as foundational data infrastructure, rather than just another publishing portal.
Regulation and technology are rapidly reshaping the merchant payments landscape. Facing growing competition from agile fintechs, Westpac needed to reinvent its proposition for business and institutional customers in order to achieve it's ambitious revenue targets.
Regulation and technology are rapidly reshaping the merchant payments landscape. Facing growing competition from agile fintechs, Westpac needed to reinvent its proposition for business and institutional customers in order to achieve it's ambitious revenue targets.
Highly experienced, specialised service design and innovation capabilities.
